Events Kent
Seamless integration between eventsKent & South East's existing CRM system was required from the events management software chosen for business support in the South East of England.
The issue
As the organisation tasked with co-ordinating all of the business support event programmes across the South East of England, eventsKent & South East faced a considerable challenge both in terms of event and delegate management, and in terms of being able to offer a comprehensive, yet highly user friendly booking capability to the business community.
The Solution
At the end of an exhaustive market review, eventsKent & South East selected evocos as their preferred solution.
One requirement was the need to provide a seamless integration between the events management system and the organisation's customer relationship management system to ensure a "closed loop" experience for the customer. Within a couple of days evocos was configured for eventsKent & South East's needs and was live within two weeks.
Since its golive date in August 2007, evocos has successfully handled over 2000 events and well over 17500 delegates. It is fair to say that there have been some hiccups along the way, this was mainly around changing of business processes. Whenever these issues have arisen, we have ensured that the issues have been overcome. evocos provides a high level of support and this has helped to cement evocos into the fabric of their business.
About eventsKent & South East
Based in West Malling, eventsKent & South East are the business support organisation tasked with co-ordinating business support events across Kent and the South East of England.
Find out more about evocos event software by visiting our Benefits & Features page. Alternatively get in touch for more information, or to request a demo or call back:
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